So this morning, I see a comment in my RBS Classic The Problem Here Is Not The Problems, It's The Silence.
...just the day after I read this very post about their silence, I found this - http://knownissues.blogspot.com/ ...A known issues page, made up by the staff. Available through the beta logon/dashboard page.
This is an improvement. It shows some effort, anyway. Let's see if it's maintained properly.
(Edit 9/13): The BKI blog, upon examination, appears to be robust both in depth (number of issues being tracked), and in breadth (blog layout). The blog has, in its sidebar, direct links to 3 key problem resolution resources.